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Welcome
Queensbridge House provides Specialist Dementia Care together with end of life care to people of all ages.
Our residential home is convieniently located in the Lansdown area of Regency Cheltenham, enabling access from all the main transport routes.
For your confidence, we are registered and regularly inspected by the
Care Quality Commission. Please feel free to visit: www.cqc.org.uk and then search for Queensbridge House. -
Quality Care
If you are seeking long-term care or a short-term break, our professional, experienced staff team lead by our Registered Manager June Stanton who is Qualified to NVQ level 4 will ensure that you will always receive quality care day and night.

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Facilities
At Queensbridge House we provide everything you would expect to find in your own home, a comfortable interior, a safe garden and your own en-suite bedroom, which you can furnish with small mementoes yourself.

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Cuisine
Read MoreWe offer a varied menu choice of quality, nutritious food, providing a balanced diet of main meals, snacks and finger food, smoothies and high-energy drinks.
Familiar foods are important in dementia care together with food smells and a good plate presentation to tempt the apetite. Eating with others in a calm, sociable atmosphere encourages enjoyment and satisfaction at meal times.
Pictures of the daily meals are displayed in our comfortable dining room to allow you to look forward to the dining experience.
Special dietary needs are catered for including texture modified food.
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Care Team
Read MoreThe care team led by the manager, who is registered with CQC to provide the care you need through a team of 30 staff who have been with Queensbridge House for many years ensuring continuity of care for you.

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News & Events
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Gallery
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Videos
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Family Login
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Terms & Conditions
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Winter Snow Pictures 2010
Trees Surrounding Queensbridge House Gardens........Brrrrrr!!

Even a Helping Hand From the Trees this Year :)

View From the Front

View From the Rear Side

View From the Front Side

Overlooking the Natural Wooded Honeybourne Nature Reserve
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Texture Modified Food
A wide variety of Texture Modified Foods are available at Queensbridge House for our clients who find it difficult to chew or swallow their food easily.
These meals are professionally prepared to give a nutritionally balanced diet. They are made from fresh ingredients, which are then pureed and moulded into easily recognizable, familiar shapes, which have been well received by our clients who require them.
Below is a small selection of meals that are available

Shepherds Pie Served with Carrots

Hot Cheese Sandwich

Chicken Supreme with Mashed Potatoes and Carrots

Salmon Supreme with Mashed Potatoes and Broccoli
This is one of the shaped carrots spread with the back of a spoon to show the texture and consistency of the food.

These meals are very tasty and extremely easy to eat, and have had an amazingly positive impact with our clients who require this type of food, helping them to start enjoying meal times again.
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The Honeybourne Club
Advertisment in Gloucestershire Care Directory 2012/13

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Christmas Flower Arranging
Everyone who took part, enjoyed an amazing morning, Christmas Flower Arranging with Carole and Charlotte
The displays were strategicaly placed arround Queensbridge House to great effect





Some Beautiful, Creative Contributions
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Come & See For Yourselves
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Queensbridge Care Ltd.
Queensbridge House.
63 Queens Road,
Cheltenham,
Gloucestershire.
GL50 2NF.
Phone: 01242 519690.
FAX: 01242 539059.
Email:
info@queensbridgecare.co.uk
We are proud of our reputation.
Care Fees Structure
We welcome visitors to come
and see just what we've
achieved.
View Map
Get In Touch
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Queensbridge Care Ltd.
Queensbridge House.
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FAQ
Talking Point
I am Julia Saunders, I have a BSc (Hons) in Health and Social Care
I am a member of the Alzheimer Society and subscribe to the charity.
I am a director of Queensbridge Care Limited, providing specialist dementia care in Cheltenham and started Queensbridge House in 1985.
I believe in what I do and would like to contribute some thoughts to the common questions and themes of ‘putting a loved one into a care home’.
Firstly just because you have recognized that you need support to care for your loved one with dementia, do not feel guilty.
You matter as a person and so do your family members. Maintaining enjoyment of your life, will benefit them ultimately. You will continue to play a vital role in the caring partnership along side the care team within the home, they will look to you to provide a full personal history and on-going support.
Thoughts Prompts and Questions
Choose the location to enable easy visiting.
Research through CQC to find out about the home before you visit.
Talk to your GP, Social Worker, Community Psychiatric Nurse and friends who may have gone through this experience.
Ask yourself how often you can visit long term and start on this basis – do not visit too frequently at first, knowing that you may find it impossible to maintain this initial level of input.
Respite care may sound like a great compromise but frequent change does not always suit a person with dementia.
Visit the home, ask yourself would you want to stay there?
Talk to the manager, are they prepared to give you the time to answer your questions. If they give you time they will give your loved one time.
Use all your senses :-
Listen to how the care team speak and interact with the other clients within the home.
Look at how the care team approach the other clients within the home.
Smell – is it clean or offensive? Sometimes fresh urine smells are inevitable, accidents do happen, but stale smells should never be accepted.
Is the home secure?
Can the clients access outdoor space in safety?
Are the clients comfortable?
Are the clients engaged in social interaction or participating?
What activities are provided within the home for the clients?
What is the homes approach to drug therapy?
Ask about staff training.
Ask about staff turnover – your loved one will find it difficult to settle into an ever-changing environment. The care team will need to get to know your loved one in order to care for them, and they will need to get to know the staff.
Does the home use agency staff?
Ask if the home undertakes Dementia Care Mapping, this is a valuable observational tool in the provision of excellent dementia care.
Ask how they manage aggression, challenging behavior, incontinence, wandering, repetitive behavior, sundowning and sleeplessness.
Ask how much support you can expect from the home – do they have workshops or relatives and friends meetings – you may feel this is something you could benefit from. You may be able to meet and talk to other relatives before you make your decision.
What is the homes approach to end of life care?
Don't be afraid to ask questions, share your concerns and worries. That’s why we are here. We Care.
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Care Fees Structure
How Much Does It Cost?
Queensbridge Care understand that we were all promised cradle to grave care when the Attlee government implemented Beveridge’s proposals for a welfare state. Sadly, no-one at that time could have predicted the demand that exists today.
The fact is that care costs. For just over £100 per night you will get all care, household bills and meals. Less than a four star hotel. But thought does have to be given to finances as one usually only stays in a four star hotel for weeks, not long term.
We would advise you to seek professional advise from a qualified financial advisor, they will discuss your individual situation and assist you to make the best use of your finances.
The care fees are based and structured on your individual care needs, once you have met our care manager an assessment of your care needs will be arranged. We will then inform you where you are in the assessment banding. The greater your care needs, means the higher up the banding level you will be. The assessment tool is structured on a traffic light system as set out below.
Green £750.00 to £850.00 per week
Amber £850.00 to £950.00 per week
Red £950.00 to £1050.00 per week
All assessments at Queensbridge House are based on the traffic light system tool as used by Cheltenham General Hospital, and many other professional organisations.
Your care needs may increase as time goes on and therefore you will be assessed at intervals and may be moved up or down within this banding system
If you are considering respite or short term care you will automatically be placed at the higher band as past experience has taught us that you will require more one to one care over these shorter periods.
We pride ourselves on supplying a service to you through a very experienced care team and look forward to the future planning of delivering the care you expect, require and deserve.
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Cuisine
Images of Food Served at Queensbridge House

Sandwiches with Sumptuous Fillings on White or Brown Bread
Fresh Fruit Bowl

Steak and Ale Pie

Chicken Casserole

Texture Modified Shepherds Pie with Carrots
To View More from the TM Range, See News & Events

Queen of Puddings

Crisps in Various Flavours

Chocholate Eclairs and Various Cakes and Biscuits

Water, Fresh Orange Juice, Smoothies and Hi-Energy Drinks
Hot Chocholate, Ovaltine, Horlicks
Tea and Coffee, Including Decaffeinated
A more formal Menu can be viewed in our Gallery page
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Our Location
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Quality Care
The care support at Queensbridge House will ensure all your care needs are met. Our teams of care staff have all undergone rigorous training to supply specialist care.

Devoted to Caring
We are always striving to raise our excellent standards and have been regularly complimented and awarded many accolades over the 27 years of our finest care.
Activities

Flower Arranging

Painting
Dementia Care Mapping
Entertainment

Alex Entertains & Everyone has an Enjoyable Evening
Shopping Trips
Escorted Hospital Visits
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Care Team
Three members of our care team have studied with the University of Bradford and are trained to carry out Dementia Care Mapping. Through our specially trained Dementia Care Mappers we aim to increase your sense of positive mood and well-being.
Together with achieving all core skills training including safe handling of medication the whole team is very highly trained in specialist dementia care provision as well as training to level 3 National Vocation Qualifications in Care.
Two of the team are dementia link workers. Each member of the care team also specializes in a specific area for example one has specialist tissue viability skills, one is a dignity champion and one specializes in clinical observations.
The team is trained in effective communication, to take time to listen and understand through body language, tone of voice, facial expression and by using flash cards. We look and listen to physical messages as well as to words. If your needs are understood and responded to you will feel the power of person-centred care. We compassionately search for what your unfulfilled need may be and respond to this.
We have maintained our Investors In People Award for the second four year period and know the value of supporting highly trained, highly motivated staff.
We know how important it is to involve and reassure your family, who may also need our support and want to know that you are empowered to be independent without the worry of your isolation.
Relatives and friends may enjoy taking part in workshops run within the home. These set out to be an informal learning and networking experience, meeting other relatives and friends, sharing thoughts and ideas with sensitivity through our dementia link workers.
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Facilities
We have put a lot of thought into the layout of our home and were
finalists in the prestigious Pinder Care Home Design Award in 2004.
We have space to wander, windows to keep an eye on the world, a smart dining room and rummage boxes abound.

A passenger lift provides access to the first floor.
We have developed an orientation colour scheme throughout the home and door memory frames ensure you always know your room.
Alternatively, spend time in the garden overlooking the Honeybourne Nature Reserve, a natural wooded area, which attracts a variety of birds, Flora and Fauna.
You can choose between showering or bathing using our Parker bath.
An activities and entertainment programme runs throughout the year ensuring there is always something enjoyable to do.
Films are screened weekly in our dual-purpose surround sound cinema room.
Please visit our Gallery to view some more images of our facilities that are available.
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Cuisine
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Roast Beef and Yorkshire Pudding with Roasted Vegetables
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Sausages in Onion Gravy
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Fruit Pie with Cream
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Sweet & Sour Chicken with Rice
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Rhubarb Sponge with Cream
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Apple Crumble with Custard
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Cottage Pie with Vegetables
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Sticky Toffee Pudding
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Liver & Bacon with Vegetables
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Syrup Sponge
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Treacle Tart with Custard
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Fishermans Pie with Peas
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Creamed Rice Pudding
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Meatballs in Tomato Sauce with Pasta
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